Terms of use

Last updated 9 November 2026

These terms cover your use of PrelaunchGo, run by PrelaunchGo Pte. Ltd. in Singapore. By creating an account you agree to them. Questions: hello@prelaunchgo.com.

Your account

Keep your login private. You're responsible for what happens under it.
Trial accounts have usage limits, and the Bluum team approves new accounts.

AI drafts

Agents write drafts. They can be wrong. Check every draft before you publish, send or spend money on it. We don't promise any funding, sales or advertising result.

Money and fees

Payments go to your own Stripe account. You're the seller, and you handle delivery, refunds, disputes and your own taxes.
PrelaunchGo takes a fee on each payment, deducted by Stripe: 3% on Pledge Manager payments and 4% on store product sales, with no fee on store shipping. Stripe's own fees apply too.
Plan prices and fees are shown in the app and may change with notice.

Plans and Bluum support

Plan and support prices are shown on our pricing page in US dollars. Founding prices apply to people who join before billing starts, for as long as they stay on that plan.
Monthly plans renew each month until you cancel. You can cancel anytime, and the plan runs to the end of the period you paid for.
Bluum support plans (Office Hours, Milestone Coach and Launch Partner) are provided by Bluum Pte. Ltd., a related company, and are advice and reviews. You run your campaign and make the final decisions, and no funding, sales or advertising result is guaranteed. Seats are limited, and a seat is confirmed once Bluum accepts it and payment is made.

Fair use

Only email people who agreed to hear from you, or backers about their own reward.
Only upload backer data you're allowed to use, and follow Kickstarter's and each platform's rules.
Your PrelaunchGo pages and surveys include an optional sign-up to PrelaunchGo's own VIP launch alerts. People who say yes join PrelaunchGo's list, which we run separately from yours and keep if you delete your campaign. We don't sell it, and it never changes who is on your own list.
Don't sell anything illegal, copied or unsafe, and describe your product honestly.
We can pause an account that breaks these rules or puts others at risk.

Acceptable use

You may use PrelaunchGo only to plan and run your own campaigns, or campaigns you manage for a client. You must not:

Scrape, crawl or copy PrelaunchGo, or access it with bots, scripts or other automated tools, except features we provide for that.
Copy, reverse engineer or try to extract the app, its code, the agents' instructions, templates, benchmarks or Bluum's Playbook, including by asking the AI to reveal them.
Use PrelaunchGo or anything it produces to build, train or improve a competing product or service.
Resell, rent or share your account or access, or let others use it outside your group or company.
Get around usage limits, approval, email confirmation or security, or create several accounts to do so.
Upload harmful code, or use PrelaunchGo for anything unlawful, misleading or harmful.

Who owns what

PrelaunchGo Pte. Ltd. owns PrelaunchGo: the software, design, agents and their instructions, templates, benchmarks and Bluum's Playbook. These are our confidential know-how. Using PrelaunchGo gives you a limited, personal right to use them; it doesn't transfer ownership.
You own your campaign content and the drafts made for your campaign, and you may use them for that campaign and your own business.
You give us permission to store and process your content to run, secure and improve PrelaunchGo, as described in our privacy policy.

Monitoring and enforcement

We keep records of how accounts use PrelaunchGo, such as agent runs, chat questions and downloads, to keep it secure and to spot misuse. Downloads may carry your account details.
If you break these terms, we may limit, suspend or close your account without notice, and keep the records needed to investigate. We may also take legal action to protect our work.

Connected services

Stripe, Meta, Resend and other services have their own terms. Meta access is read-only, and you can disconnect at any time.

Limits

PrelaunchGo is provided as it is. We work to keep it running and your data safe, but we can't promise it will never be down or contain errors. Our responsibility is limited to the fees you paid us in the last 12 months.

Changes and law

We may update these terms and will show the new date here. When you sign up, we record which version you agreed to. Singapore law applies, and the courts of Singapore decide any dispute.